CAREER OPPORTUNITIES

We’re a little bit different.  We think that’s a good thing.

At Inspirien, we’ve got bold ideas for rethinking the way entire industries manage and finance risk. Do you have a different take on what it means to create a remarkable change in the business of risk?

Learn more about us (especially about our culture) then check out the open positions below to find out how you can become part of our team.

Don’t see a job listing, but think we need to know more about you and the unique skill set you bring to the table? Get in touch by contacting us at careers@inspirien.net.

Current Open Positions

Liability Claims Adjuster

 INSPIRIEN OVERVIEW 

At Inspirien, we offer more than just workers’ compensation, professional and general liability coverage. We consider ourselves a risk mitigation company, and that means our focus goes beyond simply covering claims. It’s the work we do together – the relationship that we build – that ultimately protects businesses and gives our customers the peace of mind in knowing that their team is safe. It’s the people around the Inspirien policy that make the difference. We deliver the vision, insight and service that make us a truly remarkable partner for whatever risk lies ahead. Find out more at www.inspirien.net. 

POSITION OVERVIEW 

The select business candidate chosen for this key role will join Inspirien, a customer-centric enterprise focused on the insurance and risk management needs of the healthcare industry which views all its employees as empowered leaders. 

The selected Liability Claims Adjuster will be responsible for investigation, management and resolution of general liability claims and serve as the Claims Coordinator. Review and coordinate payments on assigned claims. Provide backup to Claims Attorneys when they are unavailable (communicate with claimants, attorneys and insureds and complete necessary paperwork to keep files up to date) in order to maintain customer relations with our insureds and other vendors. 

This individual will bring a collaborative spirit and a level of comfort working in a highly innovative and creative environment, along with an independent, discipline and service-minded approach to business to aid in the organization’s strategy to become the premier provider among its peers and recognized in both affordable cost and unsurpassed client service. 

The Candidate will discover an environment where professional satisfaction and career achievement are paired with optimal quality of life in a relaxed, thriving metropolitan area that is surrounded by rivers and lakes and within close proximity to beaches and mountains in a climate that encourages year-round outdoor recreation within a tradition of relaxed hospitality. The region is home to some of the best run, best managed, and best performing companies in America, and Southern Business and Development has named the locale “State of the Year” for economic development and job creation success. Residents of the region enjoy a variety of amenities including the 378-hole Robert Trent Jones Golf Trail (100+ miles of some of the best golf in the world). Family members of all ages will find activities that contribute to a safe and enjoyable lifestyle. 

ROLES AND RESPONSIBILITIES 

  • Investigates claims following the procedure manual which could include recorded statements of claimant and witnesses, review of medical records, and discussion with insureds in order to resolve claims through settlement or denial of the claim if applicable. 
  • Establish and monitor reserves for indemnity and expense on assigned General Liability claim files in order to manage the files for the best outcome. 
  • Monitor claims for subrogation liens and negotiate reimbursements in order to reduce the financial impact for the insured. 
  • Prepare and negotiate settlements in order to manage the files for the best outcome. 
  • Answer questions concerning coverage, claims, procedures, medical authorization and evaluations in coordination with Claims Attorneys in order to better serve our insureds. 
  • Enter initial General Liability claim information into computer system in order to start processing General Liability Claim files. 
  • Report qualifying claims to reinsurance and notify of updates and closures in order to reduce the financial impact on the file. 
  • Enter payment transactions on Professional Liability/General Liability claims in order to pay vendors per their expense bills and process indemnity settlements as agreed between the parties or per the court. 
  • Calculate reinsurance recoverable on Professional Liability/General Liability claims in order to request reimbursement. 
  • Determine deductible reimbursements on Professional Liability/General Liability claims and request reimbursement in order to manage the financial impact. 
  • Process claim recoverable monies (deductibles, reinsurance, etc.) in computer system in order to balance the monetary impacts to the claim. 
  • Generate hospital loss runs for management and insureds. 
  • Coordinate authorization of reserves, payments and settlement authority with appropriate personnel in compliance with company policy and procedure. 
  • Provide backup to Claims Attorneys when they are unavailable (communicate with claimants, attorneys and insureds and complete necessary paperwork to keep files up to date) in order to maintain customer relations with our insureds and other vendors. Monitor and respond to emails and/or voicemails from claimants and insureds when out of the office. 
  • Attend and participate in Continuing Education classes or webinars in order to obtain Continuing Education credits per Adjuster License requirements. 
  • Promote company culture and vision 
  • Participate in designated departmental and company projects as assigned 

QUALIFICATIONS AND EXPERIENCE 

  • Minimum of two (2) years’ experience handling claims 
  • Possesses or is Eligible for Adjuster License 
  • Knowledge of liability claims insurance. 
  • Knowledge of expense and indemnity reserving and general accounting practices. 
  • Possesses a current driver’s license 
  • Ability to investigate and negotiate claims 
  • Demonstrates good written and verbal communication skills and proven ability to communicate with healthcare professionals and legal counsel 
  • Displays capability of working under stress 
  • Compliant with state required continuing education credits 
  • Functions in self-reliant manner 
  • Demonstrated proficiency with computer software including current Windows Operating System, Microsoft Office, Outlook and Excel 
  • Demonstrates knowledge of applicable laws 
  • Demonstrated ability to work independently and with confidential matters 
  • Exhibits good judgment and ability to make sound decisions 
  • Possesses excellent claims management, negotiation and settlement skills 
  • Good reasoning ability is essential 

PHYSICAL DEMANDS 

  • Sitting for extended periods is common 
  • Hearing, vision and speaking within normal ranges is essential for normal conversations, to receive ordinary information and to prepare or inspect documents 
  • Occasional lifting up to 25 pounds without assistance 
  • Good manual dexterity for the use of common office equipment such as computer keyboard, calculator, copier, fax machine, etc. 

KEY ATTRACTORS TO THIS ROLE 

Key points Administration believes are strong attractors to extraordinary candidates. 

  • At Inspirien you will be listened to and heard. You will have the distinct opportunity to help shape the future and accelerate growth on behalf of an organization that will make a lasting impact upon the insurance and risk management needs of the healthcare industry today and well into tomorrow. 
  • Geography, climate, demographics, and Southern ambiance and hospitality combine to offer you a truly excellent place to live. Family members will discover a sophisticated community that offers an attractive array of activities, amenities, services and opportunities whether in educational, employment, entertainment/recreation options or simply a safe and comfortable place to live. 
  • Inspirien ranked #38 on Fortune’s list of the “Best Small & Medium Workplaces” 2016. 

TO APPLY: 

Please submit a cover letter and resume to: careers@inspirien.net 

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin or disability. 

Administration Service Representative

 INSPIRIEN OVERVIEW 

At Inspirien, we offer more than just professional and general liability coverage. We consider ourselves a risk mitigation company, and that means our focus goes beyond simply covering claims. It’s the work we do together – the relationship that we build – that ultimately protects businesses and gives our customers the peace of mind in knowing that their team is safe. It’s the people around the Inspirien policy that make the difference. We deliver the vision, insight and service that make us a truly remarkable partner for whatever risk lies ahead. Find out more at www.inspirien.net. 

POSITION OVERVIEW 

The select business candidate chosen for this key role will join Inspirien, a customer-centric enterprise focused on the insurance and risk management needs of the healthcare industry which views all its employees as empowered leaders. 

The Administration Service Representative must be creative and enjoy working within a small, entrepreneurial environment that is mission-driven, results-driven and community oriented. The ideal individual will have the ability to exercise good judgment in a variety of situations, with strong written and verbal communication, administrative, and organizational skills, and the ability to maintain a realistic balance among multiple priorities. 

This individual will bring a collaborative spirit and a level of comfort working in a highly innovative and creative environment, along with an independent,discipline and service-minded approach to business to aid in the organization’s strategy to become the premier provider in its space recognized as foremost in both affordable cost and unsurpassed client service. 

The Administration Service Rep will have the ability to work independently on projects and must be able to work under pressure at times to handle a wide variety of activities and confidential matters with discretion. 

JOB SPECIFICATIONS 

  • Completes a broad variety of administrative tasks including: welcoming guests to the office; coordinating administrative needs to ensure the office is running smoothly (ordering supplies, managing mail, fielding phone calls, assisting with the coordination of repairs, etc.) 
  • Assist with data entry relating to various departments across the organization 
  • Composing and preparing correspondence that is sometimes confidential 
  • Maintaining database of contacts 
  • Assisting with documents and material to be distributed relating to classes and seminars, proofing to ensure quality and brand continuity; and assisting all team members as needed to meet deadlines and provide outstanding service. 
  • Researches, prioritizes, and follows up on incoming issues. 
  • Provides a bridge for smooth communication between internal teams and departments; demonstrating leadership to maintain credibility, trust and support with management staff. 
  • Provides leadership to build relationships crucial to the success of the organization and assists with a variety of special projects, some of which may have organizational impact. 
  • Prioritizes conflicting needs; handles matters expeditiously, proactively, and follows-through on projects to successful completion, often with deadline pressures. 
  • Provides support and insights into projects 
  • Assists with the coordination, preparation, and procurement of Board materials for Board meetings. 
  • Assists with the coordination of all onsite meetings by external partners. 
  • Assists with the organization and maintenance of a variety of legal files and ensure that documentation is kept current. 
  • Coordinate payment transactions 

QUALIFICATIONS AND EXPERIENCE 

  • High School Diploma or 5 years of work-related experience required 
  • Experience and interest in internal and external communications 
  • Strong computer skills including proficiency in Microsoft Office software, Adobe, and paperless systems 
  • Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail 
  • Very strong interpersonal skills and the ability to build relationships with stakeholders, including staff, board members, external partners and vendors 
  • Expert level written and verbal communication skills 
  • Excellent proofreading skills, including spelling, grammar, and punctuation 
  • Superior customer service skills 
  • Demonstrated proactive approaches to problem-solving with strong decision-making capability 
  • Emotional maturity 
  • Highly resourceful team-player, with the ability to also be extremely effective independently 
  • Experience in a professional office environment 
  • Proven ability to handle confidential information with discretion, be adaptable to various competing demands, and demonstrate the highest level of customer/client service and response 
  • Demonstrated ability to achieve high performance goals and meet deadlines in a fast-paced environment 
  • Forward looking thinker, who actively seeks opportunities and proposes solutions 
  • An emotionally intelligent, amicable individual with conviction, maturity, sound logic, sense of humor, and a record of setting high standards and surpassing goals. 
  • Possesses a start-up/entrepreneurial mindset with experience in a disciplined larger organization 
  • An inspiring personality with ability to create collaborative and collegial relationships internally and externally. 
  • A pro-active, engaged individual who addresses opportunities and challenges head-on. Performs with excellence under demanding circumstances. 
  • Self-assured, and confident yet well-grounded with appropriate personal humility. 
  • Strong work ethic with bias for action, relentless drive, and willingness to invest the time and energy required to succeed and accomplish objectives within a demanding environment. 
  • Possesses an innate desire and out-of-the-box perspective that thrives in a truly unique culture. 

PHYSICAL DEMANDS 

  • Sitting for extended periods is common 
  • Hearing, vision and speaking within normal ranges is essential for normal conversations, to receive ordinary information and to prepare or inspect documents 
  • Occasional lifting up to 20 pounds without assistance 
  • Good manual dexterity for the use of common office equipment such as computer keyboard, calculator, copier, fax machine, etc. 

KEY ATTRACTORS TO THIS ROLE 

  • Career advancing opportunity to provide key leadership on behalf of a respected, established and stable organization with a sound financial and operational foundation, uniquely positioned to manage its own destiny, and growth. 
  • Here you will be listened to and heard, and you will have the distinct opportunity to help shape the future and accelerate growth on behalf of an organization that will make a lasting impact upon the insurance and risk management needs of the healthcare industry today and well into tomorrow. 
  • Be a key catalyst in advancing an engaged, cutting edge workplace culture and a collaborative, collegial and supportive environment on behalf of an operationally sound enterprise with a progressive Board of Directors. 

TO APPLY 

Please submit a cover letter and resume to: careers@inspirien.net. 

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin or disability. 

Claims Attorney

 INSPIRIEN OVERVIEW 

At Inspirien, we offer more than just workers’ compensation, professional and general liability coverage. We consider ourselves a risk mitigation company, and that means our focus goes beyond simply covering claims. It’s the work we do together – the relationship that we build – that ultimately protects businesses and gives our customers the peace of mind in knowing that their team is safe. It’s the people around the Inspirien policy that make the difference. We deliver the vision, insight and service that make us a truly remarkable partner for whatever risk lies ahead. Find out more at www.inspirien.net. 

POSITION OVERVIEW 

The select business candidate chosen for this key role will join Inspirien, a customer-centric enterprise focused on the insurance and risk management needs of the healthcare industry which views all its employees as empowered leaders. 

The selected Claims Attorney will be responsible for investigation, evaluation, and resolution of medical professional liability claims and general liability claims. Oversee litigation claims assigned to defense counsel and monitor defense counsel. Provide legal counsel and risk management advice to insureds on issues that could give rise to professional liability or general liability exposure. 

This individual will bring a collaborative spirit and a level of comfort working in a highly innovative and creative environment, along with an independent, disciplined and service-minded approach to business to aid in the organization’s strategy to become the premier provider among its peers and recognized in both affordable cost and unsurpassed client service. 

The Candidate will discover an environment where professional satisfaction and career achievement are paired with optimal quality of life in a relaxed, thriving metropolitan area that is surrounded by rivers and lakes and within close proximity to beaches and mountains in a climate that encourages year-round outdoor recreation within a tradition of relaxed hospitality. 

ROLES AND RESPONSIBILITIES 

Claims Handling: 

• Receive reported claims, lawsuits and incidents from insureds 

• Obtain necessary information to process into claims system 

• Provide medical review of patient records to evaluate for liability 

• Conduct Attorney-Client privileged interviews of insureds 

• Conduct interviews of witnesses 

• Assess and document legal evaluation as to liability exposure 

• Establish indemnity reserves based on liability exposure, venue, experience of opposing counsel and other unique factors 

• Monitor and adjust expense and indemnity reserves throughout file management 

• Select and assign defense attorney if in litigation 

• Manage claim in house if not in litigation 

• Communicate with claimant’s attorney or directly with unrepresented claimants 

• Conduct interviews of claimants if not represented by counsel 

• Hire specialty experts to advise on liability exposure as needed 

• Report investigation and evaluation findings in accordance with departmental guidelines 

• Make informed decision of denial of claim if applicable 

• Manage subrogation claims from third party payor 

• Work closely with defense counsel toward successful resolution of litigation, including review of defense posture, identification of expert witnesses, provide input into litigation strategies and assist in setting up meetings with insured employees. 

• Evaluate defense counsel’s management of discovery and defense of cases 

• Evaluate claims for coverage questions and involve outside counsel to provide coverage opinions when appropriate 

• Monitor defense litigation involving multiple defendants for potential conflicts of interest 

• Attend and manage mediations and have joint pre-litigation conference with defense counsel if in litigation 

• Report claims to excess insurers/reinsurers as needed on claims and fulfills their communication and timeliness requirements. 

• Negotiate settlement within authority limits 

• Maintain dialogue to confirm satisfaction of insured if settlement is within the insured’s deductible amount 

• Develop written documentation and request to officers or board members for settlement approval higher than existing authority 

• Draft legal documents to include settlement agreements and release language 

• Maintain good relationship with insureds’ excess carriers, if applicable, and work together in defense efforts 

• Review and authorize defense counsel billing statements 

• Evaluate requests for defense and indemnification by other parties 

• Monitor all files, litigation, claims and incidents appropriately 

• Report settlements for licensed providers to National Practitioner Data Bank 

• Maintain commitment to quality customer service with insureds 

• Participate in designated departmental and company projects as assigned 

• Request reimbursement from insureds for deductibles 

• Provide claims trend data to Inspirien Risk Management staff for prevention purposes 

• Maintain continuing education in professional field 

• Promote company culture and vision 

Legal: 

• Provide legal advice to insureds for legal and risk management questions and issues that could give rise to future Professional Liability exposure 

• Evaluate subpoenas, court orders, medical records requests and HIPAA compliance of same and provide legal advice for appropriate responses 

• Evaluate various legal documents (e.g. custody release of minors, health care proxy, durable power of attorney) and provide legal recommendations to insureds 

• Provide legal and risk management advice to insureds in response to findings of claim investigations and refer to Inspirien Risk Manager for additional follow-up 

• Write claims articles from a legal claims perspective to benefit insureds 

• Lecture at seminars from a legal claims perspective to educate insureds when needed 

• Maintain collaborative work effort with Inspirien Risk Management department by providing legal insight and perspective to Risk Management staff 

• Review legal implications of hospitals’ proposed changes to policies and procedures and advise accordingly 

• Provide statutory and case law support and insight to insureds regarding specific Alabama case law and statutes, e.g. Alabama Natural Death Act, Brain Death Statute, treatment of minors without parental consent and treatment of legally incompetent patients 

• Provide ongoing evaluations of defense counsel performance to senior management 

• Provide legal advice regarding retention or release of equipment to manufacturers under the Safe Medical Device Reporting Act 

• Analyze individual situations that require legal research, consulting with other attorneys and other sources for a wide array of questions brought by hospitals without general counsel 

QUALIFICATIONS AND EXPERIENCE 

• Juris Doctorate degree 

• Undergraduate degree in a health field, preferably nursing 

• Member in good standing with the Alabama State Bar Association 

• Possesses a current driver’s license 

• Prior experience in nursing, medical, or other degreed health field 

• Prior legal practice working in a law firm, clerking for a judge, or working in Attorney General’s office 

• Experience as a Claims Attorney handling medical professional liability claims, and exhibiting a proven history of excellent claims management, including setting reserves and determining settlement value 

• Exhibits good interpersonal communication skills 

• Capable of working with minimal supervision 

• Strong attention to detail 

• Possesses superior knowledge of medical terms, concepts and has excellent ability to read and understand medical records 

• Extensive knowledge of applicable state and federal laws and judicial system (Alabama Medical Liability Act, EMTALA, HIPAA, Alabama Extended Manufacturer’s Liability Doctrine, premises liability, Alabama Healthcare Authority Act and the Quality Assurance and credentialing protections) 

• Ability to master concepts of complex medicine 

• Proficient in medical research skills 

• Possesses good legal research skills 

• Possesses excellent knowledge of applicable laws and judicial system (e.g. Alabama Medical Malpractice Liability Act, Alabama Extended Manufacturer’s Liability Doctrine, Premises Liability, EMTALA, Alabama Healthcare Authority Act, and Quality Assurance statute) 

• Exhibits excellent claims management, negotiation and settlement skills 

• Able to travel extensively 

PHYSICAL DEMANDS 

• Sitting for extended periods is common 

• Hearing, vision and speaking within normal ranges is essential for normal conversations, to receive ordinary information and to prepare or inspect documents 

• Occasional lifting up to 25 pounds without assistance 

• Good manual dexterity for the use of common office equipment such as computer keyboard, calculator, copier, fax machine, etc. 

KEY ATTRACTORS TO THIS ROLE 

Key points Administration believes are strong attractors to extraordinary candidates. 

• At Inspirien you will be listened to and heard. You will have the distinct opportunity to help shape the future and accelerate growth on behalf of an organization that will make a lasting impact upon the insurance and risk management needs of the healthcare industry today and well into tomorrow. 

• Geography, climate, demographics, and Southern ambiance and hospitality combine to offer you a truly excellent place to live. Family members will discover a sophisticated community that offers an attractive array of activities, amenities, services and opportunities whether in educational, employment, entertainment/recreation options or simply a safe and comfortable place to live. 

• Inspirien ranked #38 on Fortune’s list of the “Best Small & Medium Workplaces” 2016. 

TO APPLY: 

Please submit a cover letter and resume to: careers@inspirien.net 

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin or disability.