CAREER OPPORTUNITIES

We’re a little bit different.  We think that’s a good thing.

At Inspirien, we’ve got bold ideas for rethinking the way entire industries manage and finance risk. Do you have a different take on what it means to create a remarkable change in the business of risk?

Learn more about us (especially about our culture) then check out the open positions below to find out how you can become part of our team.

Don’t see a job listing, but think we need to know more about you and the unique skill set you bring to the table? Get in touch by contacting us at careers@inspirien.net.

Current Open Positions

Customer Experience (CX) Marketing Specialist

INSPIRIEN OVERVIEW
At Inspirien, we offer more than just professional and general liability coverage. We consider ourselves a risk mitigation company, and that means our focus goes beyond simply covering claims. It’s the work we do together – the relationship that we build – that ultimately protects businesses and gives our customers the peace of mind in knowing that their team is safe. It’s the people around the Inspirien policy that make the difference. We deliver the vision, insight and service that make us a truly remarkable partner for whatever risk lies ahead.

POSITION OVERVIEW
Inspirien is seeking a multi-talented creative individual that has a shared passion for social media content and execution, event planning and management, as well as a desire to perform a variety of the company’s operational related tasks in order to deliver an outstanding experience for our members, customers and other stakeholders. This unique talent will need to have a strong desire to be a part of a small but growing company. It would mean being comfortable with delivering on a wide variety of tasks, not just a siloed role. They will enjoy applying their design and creative expertise to help drive, elevate, and evolve the company to its next phase in the growth trajectory.

JOB SPECIFICATIONS

  • Develop social media content plans that are consistent with the company’s brand identity.
  • Create consistent, meaningful content on all social media platforms, including writing and editing social media posts, improving customer engagement, and promoting social media campaigns.
  • Manage daily social media posts.
  • Communicate with social media followers, including responding to queries in a timely manner.
  • Develop and manage social influencer programs.
  • Use analytical tools such as Google Analytics, Hootsuite Pro, and Facebook Insights to monitor and evaluate the company’s social media presence and performance.
  • Prepare monthly reports on social media marketing efforts.
  • Suggest recommendations to adjust the social media marketing strategy for optimal results.
  • Stay up to date on best practices and emerging trends in social media.
  • Plan, organize and attend conferences, golf events, galas, and other sponsorship programs.
  • Support consistent corporate image and messaging
  • Completes a broad variety of administrative tasks including welcoming guests to the office; coordinating administrative needs to ensure the office is running smoothly (ordering supplies, managing mail, fielding phone calls, assisting with the coordination of repairs, etc.)
  • Assist with data entry relating to various departments across the organization
  • Composing and preparing correspondence that is sometimes confidential
  • Assisting with documents and material to be distributed relating to classes and seminars, proofing to ensure quality and brand continuity; and assisting all team members as needed to meet deadlines and provide outstanding service.
  • Researches, prioritizes, and follows up on incoming issues.
  • Provides a bridge for smooth communication between internal teams and departments; demonstrating leadership to maintain credibility, trust and support with management staff.
  • Provides leadership to build relationships crucial to the success of the organization and assists with a variety of special projects, some of which may have organizational impact.
  • Prioritizes conflicting needs; handles matters expeditiously, proactively, and follows-through on projects to successful completion, often with deadline pressures.
  • Provides support and insights into projects
  • Work with sales, marketing, claims, and underwriting to develop, implement, and monitor customer experience initiatives, aimed at increasing overall retention and customer satisfaction.
  • Assist in responding to policyholders on coverage questions or other inquiries in a timely, professional manner, troubleshooting where necessary.
  • Handle needs of current and prospective policyholders, including but not limited to claims information, billing/collection inquiries, policy and coverage questions, policy endorsements.
  • Work with the claims teams by entering new claims, entering payments, corresponding with insureds, and billing functions.
  • Assists with the coordination, preparation, and procurement of Board materials for Board meetings.
  • Assists with the coordination of all onsite meetings by external partners.
  • Assists with the organization and maintenance of a variety of legal files and ensure that documentation is kept current.
  • Coordinate payment transactions

QUALIFICATIONS AND EXPERIENCE

  • Bachelor’s degree in communications, marketing, or a related field preferred
  • 2+ years of experience in social media or marketing related role
  • Excellent written and verbal communication skills and must have a thorough understanding of social media management and strategy
  • Working knowledge of Microsoft Office Suite (Word, PowerPoint, Excel) required
  • Experience using various social media and web analytics software programs
  • Motivated, self-starter with excellent presentation and communication skills
  • Strong organization and leadership skills
  • Demonstrated ability to contribute creatively, exercise sound judgment and effectively prioritize, multi-task and meet deadlines
  • Ability to build working relationships and effectively communicate with internal and external stakeholders
  • Excellent oral, written, and interpersonal skills
  • Ability to work independently as well as a productive team member
  • Ability to travel locally
  • Graphic design expertise helpful, including experience using Photoshop and InDesign

PHYSICAL DEMANDS

  • Sitting for extended periods is common
  • Hearing, vision and speaking within normal ranges is essential for normal conversations, to receive ordinary information and to prepare or inspect documents
  • Occasional lifting up to 20 pounds without assistance
  • Good manual dexterity for the use of common office equipment such as computer keyboard, calculator, copier, fax machine, etc.

KEY ATTRACTORS TO THIS ROLE

  • Career advancing opportunity to provide key leadership on behalf of a respected, established and stable organization with a sound financial and operational foundation, uniquely positioned to manage its own destiny, and growth.
  • Here you will be listened to and heard, and you will have the distinct opportunity to help shape the future and accelerate growth on behalf of an organization that will make a lasting impact upon the insurance and risk management needs of the healthcare industry today and well into tomorrow.
  • Be a key catalyst in advancing an engaged, cutting edge workplace culture and a collaborative, collegial and supportive environment on behalf of an operationally sound enterprise with a progressive Board of Directors.

TO APPLY
Please submit a cover letter and resume to: careers@inspirien.net.
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin or disability.

Underwriting Associate

INSPIRIEN OVERVIEW
At Inspirien, we offer more than just professional, general liability and workers compensation coverage. We consider ourselves a risk mitigation company, and that means our focus goes beyond simply covering claims. It’s the work we do together – the relationship that we build – that ultimately protects businesses and gives our customers the peace of mind in knowing that their team is safe. It’s the people around the Inspirien policy that make the difference. We deliver the vision, insight and service that make us a truly remarkable partner for whatever risk lies ahead. Find out more at www.inspirien.net.

POSITION OVERVIEW
The select candidate will be a key asset to the company, reporting to the AVP of Underwriting. This exceptional individual will be familiar with general aspects of commercial lines but will learn specific knowledge in medical professional liability and workers compensation. They will have the opportunity to work independently and in a fast-paced, dynamic team environment. They will work with teammates, customers, prospects, agents, and carrier partners from acquisition to retention to deliver the best customer experience in support of our mission to be a remarkable partner for whatever lies ahead.

JOB SPECIFICATIONS
Specific background/experiences and skills/accomplishments that appear to be the most important for success in the position.

• Assists in the evaluating, rating, pricing, and quoting of business with Underwriter supervision. Including but not limited to:
• Review submission for completeness.
• Securing required public data documentation and review.
• Follow up with agents/direct insureds as necessary for additional underwriting information.
• Respond to internal and external client inquiries.
• Reviews loss information and inputs into format for analysis.
• Organizes and maintains digital policy files within the company underwriting system.
• Based upon predefined guidelines, monitors incoming workflow and sets task for underwriting team members.
• Process cancellations for non-payment of premium at direction of underwriter.
• Process endorsements at direction of underwriter.
• Monitors renewals.
• Provides assistance on data projects.
• Provides testing and ideas for enhancement of system functionality, when required
• Issues Certificates of Insurance for direct business.
• Issues Claims History Letters and documents appropriately.
• Ensures new rate filings are properly labeled and filed in network drive for accuracy.
• Assist with Workers Compensation audit process; including review for completeness of information submitted. Run of reports for audit types, validate audit instructions each year.
• Assist in Workers Compensation renewal process to prepare and monitor for completeness of submissions.
• Identify and escalate situations requiring urgent attention.
• Manage to service levels established by the company.
• Performs other duties as assigned.
PHYSICAL DEMANDS
• Sitting for extended periods is common.
• Hearing, vision and speaking within normal ranges is essential for normal conversations, to receive ordinary information and to prepare or inspect documents.
• Occasional lifting up to 25 pounds without assistance.
• Good manual dexterity for the use of common office equipment such as computer keyboard, calculator, copier, fax machine, etc.

PEOPLE SPECIFICATIONS
Those human traits and abilities which appear to be most important for the success of this position.
• Possesses a startup/entrepreneurial mindset, with proven innovative thought leadership that is actionable and sustainable.
• Attention to detail, ability to manage multiple requests from various parties within a tight time-frame.
• A future-focused leader.
• High energy with ability to wear multiple hats and facilitate multiple competing priorities and divergent viewpoints. Excellent follow through skills with record for responding to constituents in a timely way.
• An inspiring personality with ability to create collaborative and collegial relationships internally and externally.
• Possesses an innate desire and out-of-the-box perspective to build a truly unique culture.
• A proven leader with flawless record of integrity and conduct above reproach.
• Leadership acumen and influence to make a decisive impact as an integral part of the team.
• Self-assured, and confident yet well-grounded with appropriate personal humility.
• A servant-leader. An involved, active citizen of the community.
• An astute and active listener. Outstanding skill to communicate with intelligence and transparency at all levels.
• A long-term planner able to paint a "big picture" vision with an understanding of the complexity of business, yet with focused attention to priorities and details in the effective implementation of all plans and processes.
• An excellent facilitator with the interpersonal skills to sell, affect, lead, and manage change and growth.
• Possesses broad understanding of business and the world, with technical proficiency in financial disciplines and a foundational understanding of business and financial management with solid and current understanding of the industry, industry trends, and the competition.
• Skill in identifying problems and opportunities, using creativity to map and bring about viable solutions.
• Possesses broad vision yet values a “sleeves rolled-up” practicality, with down-to-earth demeanor.
• Strong work ethic with bias for action, relentless drive, and willingness to invest the time and energy required to succeed and accomplish objectives within a demanding environment.
• Openness to coaching and mentoring while developing a desire to coach, mentor and develop individual and team strength and depth.
• Poses a sense of empowerment, creating a sense of ownership in decision- making and accountability for successful outcomes.
• Flexible, adaptive, and innovative.

KEY ATTRACTORS TO THIS ROLE
Key points Administration believes are strong attractors to extraordinary candidates.
• Career advancing opportunity to learn and grow into an independent underwriting roles which will provide evaluation and pricing decisions on behalf of a respected, established and stable organization with a sound financial and operational foundation, uniquely positioned to manage its own destiny, and growing.
• Here you will be listened to and heard, and you will have the distinct opportunity to help shape the future and accelerate growth on behalf of an organization that will make a lasting impact upon the insurance and risk management needs of the healthcare industry today and well into tomorrow.
• Be a key catalyst in advancing an engaged, cutting edge workplace culture and a collaborative, collegial and supportive environment on behalf of an operationally sound enterprise with a progressive Board of Directors.
• Flexibility in workplace location offer you a truly excellent work/personal life balance.

REQUIRED EDUCATION, KNOWLEDGE, SKILLS AND ABILITIES
Education/Skills:
• College degree required with 1 – 3 years’ experience in the insurance industry preferred. Insurance carrier or agent experience a plus.
• Insurance License or ability to obtain within 12 months of hire.
• Basic knowledge of underwriting rating and policy issuance system; Origami preferred.
• Basic knowledge of Casualty insurance lines; specifically Medical Professional Liability and Workers compensation. Other commercial lines a plus.
• Ability to prioritize and manage multiple tasks while meeting established deadlines.
• Ability to communicate extremely well, both orally and in writing.
• Excellent attention to detail.
• Ability to learn and have a general knowledge of Inspirien’s insurance products, services, and processes.
• Excellent customer service and ability to build relationships with agents and insureds.
• Collaborate with cross-functional teams to achieve business results.
• Ability to work both independently and in a team.
• Ability to self-train and self-manage.
• Microsoft Office Suite / Microsoft 365, specifically Word, Excel, and PowerPoint.

TO APPLY
Please submit a cover letter and resume to: careers@inspirien.net
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin or disability.